A recently released Windows 11 update, KB5043145, is causing major issues for users. Some PCs are stuck in a boot loop, and others experience critical system failures like the Blue Screen of Death (BSOD) and Green Screen of Death (GSOD). Microsoft has now removed the update, but many users are already dealing with its aftermath. Here’s what you need to know and what you can do to fix your system.
What Happened?
Microsoft rolled out update KB5043145 for Windows 11 last week to bring new features to the Start menu, taskbar, and lock screen. Unfortunately, for some users, installing the update resulted in major malfunctions.
According to Windows Latest reports, some users cannot restart their computers after installing the update, with their PCs stuck in a permanent boot loop. Others are encountering BSODs or GSODs, with a few even triggering BitLocker recovery modes.
Microsoft has confirmed the issue affects users running Windows 11 versions 23H2 and 22H2. The company has since removed the update and is investigating the issue.
Symptoms and Problems Reported:
- Permanent boot loops, with PCs repeatedly launching the recovery screen.
- Blue Screen of Death (BSOD) or Green Screen of Death (GSOD) errors.
- BitLocker recovery mode activation requires a recovery password.
- Loss of functionality for USB-connected devices like mice and keyboards.
- Disconnection from wireless networks (WLAN).
- Failure of the Windows Subsystem for Linux.
One affected user explained: “After installing KB5043145 and restarting, my laptop is sitting at the logo screen with a spinning circle forever. I had to force shutdown, and Windows 11 started its recovery mode.”
Microsoft is investigating the problem but has not yet provided a definitive fix.
Uninstall the Update in Recovery Mode
If you haven’t installed the KB5043145 update yet, you should avoid doing so until Microsoft releases a stable version. Here’s how to handle the update if you’re already affected:
- If your computer is stuck in a boot loop or recovery screen, you can uninstall the update by navigating to the Troubleshoot > Advanced Options > Uninstall Updates menu. This should allow Windows to boot normally once the update is removed.
- Remove the Update if You’re Not Experiencing Problems Yet:
- If you installed the update but haven’t encountered issues, it’s still a good idea to uninstall it as a precaution. Go to Settings > Windows Update > Update history > Uninstall updates, find patch KB5043145, and uninstall it.
- Report the Issue:
- If you’ve experienced any problems related to this update, make sure to report your experience to Microsoft via the Feedback Hub app to aid in their investigation.
By uninstalling the update and waiting for Microsoft’s further instructions, you can protect your system from potential problems.
